IT Service Desk

Hours of Operation
Updated: 01/10/23

Fall and Spring

• Monday – Thursday - 8:00 AM — 10:00 PM
• Friday - 8:00 AM — 5:00 PM
• Saturday - 9:00 AM – 6:00 PM
• Sunday - 9:00 AM — 6:00 PM

Summer and Winter

• Monday – Thursday - 8:00 AM — 8:00 PM
• Friday - 8:00 AM — 5:00 PM
• Saturday - 9:00 AM – 6:00 PM
• Sunday - CLOSED

Location

Thurgood Marshall Library Bldg., Basement Level, Room 090

Go to Campus Map.

Get Help

How to request support:

• Submit a ticket Online 
• Browse our Service Catalog
• Visit our Help Center
• Web Address: https://helpdesk.bowiestate.edu
• Email helpdesk@bowiestate.edu
• Call 301-860-HELP/(301-860-4357)
• Walk-ins – We encourage you to submit a ticket and schedule an appointment before arriving.

All calls are prioritized using our issue ticketing system; therefore, the duration of your wait time will depend on how critical your issue is and the order in which your request was received.

For IT Projects on a larger scale, go to IT Project Requests.