COVID-19 Alert

Return-to-campus protocols for Spring 2022 include booster shots for residential students.

Coronavirus Frequently Asked Questions

Coronavirus Impact FAQ

Find answers to frequently asked questions submitted to and here. Check for updates.

Jump to: Academics | Housing | Financial Aid & Refunds | Support | WellnessWellness-Daily ScreeningCommencement | BSU Dining Services | Campus & Misc. | Student Accounts | Green Badge


How will advising be done?
Academic Advising has begun and you can register for an appointment via ICan



If I am not living on campus during the fall 2020 semester, will my housing deposit fee be refunded?
The $200 housing deposit fee will be applied to your student account to defray any other charges for tuition and fees.

How can I pay my housing application fee?
Both the application and online payment links are available on the Apply for Housing webpage.


Financial Aid & Refunds

I’ve heard that some students have received their refund, when should others expect their refunds?
Credits were applied to more than 4000 student accounts the week of April 6. It will take some time for all credits to appear, depending on whether the instructions for BankMobile were followed. In addition, refunds will only be given if a student’s balance was 0.00. Otherwise, the credit(s) are applied to the student’s balance

How do we contact financial aid during this time?
Financial Aid is still accessible via telephone at 301-860-3450. You can schedule an appointment for a phone call at You can also email with questions or to submit documentation.

Will I receive any credit from the Student Center Fee I paid for the spring 2020 semester?
The Student Center Fee is not included in the list of fees that will be adjusted. Approved fees for proration include housing, meal plan, parking, and athletics.



What accommodations are being made for students that do not have a computer or Wi-Fi access?
Any student who does not have Wi-Fi or access to a computer for remote instruction should email to indicate your special circumstances. The staff will work with individual students to provide support as needed.

Will the testing center be opened to accommodate students needing to take the midterm exam who require proctoring?
Please consult with your instructor on all matters related to your class requirements.

Does the University have laptops for students to use in a situation like this?
Any student who does not have Wi-Fi or access to a computer for remote instruction should email to indicate your special circumstances. The staff will work with individual students to provide support as needed.



What does a positive COVID-19 test result mean?
A positive result means that you have COVID-19. If you have a positive test result, it is very likely that you have COVID-19. Therefore, it is also likely that you may be placed in isolation to avoid spreading the virus to others. You should also contact Wellness Center and self-isolate for 10 days, as long as you remain symptom free. You should continue to monitor symptoms and if symptoms do develop, discuss these symptoms along with any treatment with Wellness Center

What does a negative COVID-19 test result mean?
If you test negative for COVID-19 by a viral test, you probably were not infected at the time your sample was collected. However, that does not mean you will not get sick. The test result only means that you did not have COVID-19 at the time of testing. You might test negative if the sample was collected early in your infection and test positive later during your illness. You could also be exposed to COVID-19 after the test and get infected then.

I know that students, faculty and staff need to take a COVID-19 test within 14 days of returning to campus, but which type of test should I take?

Students and employees are required to take the COVID-19 nasal swab test, or the SARS COV-2 RNA antigen test, which tells you if you are currently infected. The blood test, which tests for antibodies, only tells you if you were exposed to the virus in the past. 

Are counseling services available for students?
Yes, counseling services are available for students; please visit the COVID 19: Counseling Services FAQ for additional information and resources.

Where can I find resources for staying healthy during the pandemic?
The Henry Wise Wellness Center has shared Healthy Living Tools During COVID-19  from the State of Maryland Wellness Newsletter to keep you physically and emotionally engaged.

What can faculty and staff do to manage anxiety during this time?

Please take a moment to read Managing Anxiety & Engaging in Self-Care in the Era of the Coronavirus or Human Resources: Managing COVID-19 Stress & Anxiety.


Wellness-COVID-19 Daily Screening

Who is seeing my medical information from COVID-19 screening questions?
Only one person has access to see the responses to the COVID-19 screening questionnaire- Dr. Rita Wutoh.

Why are you asking for the name of my department supervisor and what does that have to do with my screening questionnaire?
We are requesting the name of the department supervisor- so the supervisors get a list of names of employees who have completed the screening questionnaire for the day. The supervisor does not see a report of the screening responses. This will help to increase compliance-supervisors can communicate with direct reports and tell them to complete the screening questionnaire. This will increase the safety of the BSU community if most employees complete the questionnaire and make sure they are healthy before coming to campus.

What are you doing with my medical information?
Dr. Wutoh is monitoring daily responses from the screening questionnaire, and contacting employees who indicate positive responses to see if they are at risk for COVID-19.

If an employee is teleworking, do they have to complete the COVID-19 Screening Questionnaire?
The employee (whether on campus or teleworking) should complete a COVID -19 Screening Questionnaire daily.

What if the employee is on leave, do they have to complete a COVID-19 Screening Questionnaire?
If an employee is on leave, the employee does not have to complete a COVID-19 Screening Questionnaire.



How will the university honor its graduates due to the cancellation of commencement?
Please read the President's Message: Virtual Commencement Celebration Set for Spring 2020 Graduates  and visit the Virtual Commencent Celebration page for how the university honored graduates.


Campus & Misc.

Per the CDC, there is a capacity per building/area- how does the University plan to monitor the amount of students in a most common buildings and  food services areas?
Individual rooms are being evaluated for capacity. We are looking at programs that will monitor the number of people in the dining hall and student center  as well as ways to monitor overall building capacity in the more popular buildings.

Is the Nutrition Lounge open?
Yes, the Nutrition Lounge is open Monday - Friday from 11 a.m. - 1 p.m. for students that have been approved to remain on campus.




Your Green Badge

What is the green badge?
The green badge indicates you are fully compliant with vaccination and/or testing requirements. It shows your clearance status and next dates to do COVID-19  testing and symptom survey to maintain green status.

What are the requirements to get a green badge?
Vaccinated Persons

  • Upload proof of vaccination to the Wellness Patient Portal (You can authorize the Wellness Center to get your record from the Maryland Health Department. Complete the ImmuNet Consent form under Clearances in the Wellness Portal).
  • Get an initial COVID-19 test on campus or upload test result if taken off campus, then test every 30 days.
  • Complete the daily symptom screening survey.
Persons with Exemptions (unvaccinated)
  • Take COVID-19 test twice per week on campus.
  • Complete the daily symptom screening survey.
How do I show my green badge?
  1. Log into the Wellness Patient Portal.
  2. On the home screen, click the ‘Show Badge’ button.
  3. Take a screen shot of the green screen  on your cell phone. It will appear in your photo gallery for easy access to show without logging in.
How do I get access to campus if my badge turns yellow?
  1. Schedule an appointment for your COVID-19 test in the Wellness Patient Portal for the date you return to campus.
  2. Take a screen shot of your appointment confirmation.
  3. Show your yellow badge and appointment confirmation at the entry gate.
What if my badge seems to malfunction?
Email the Wellness Center for assistance at