COVID-19 Update

All university offices have resumed in-person operations. Students, faculty & staff must be fully vaccinated or have an approved exemption to return to campus in the fall.

Contact Us

 

Locations & Hours of Operation

Below are listed the locations and hours of operations of various services within the Division of Information Technology. 

DoIT Service Desk (Help Desk)

301-860-HELP/(301-860-4357) 
helpdesk@bowiestate.edu 

Technical Support Portal (Preferred for Faculty & Staff - Login Required) 
Thurgood Marshall Library Basement Level, Room 090 

Due to COVID-19, the Help Desk will only be providing remote support and no walk-ins are accepted at this time.  Please note the following hours of operation until further notice:

  • Monday - Thursday 8:00 AM 10:00 PM
  • Friday 8:00 AM 5:00 PM
  • Saturday 9:00 AM — 6:00 PM
  • Sunday 9:00 AM — 6:00 PM

Academic Computing & Online Course Support
(Blackboard Learn, iCAN, Starfish)

  • Monday - Friday 8:00 AM 5:00 PM

Classroom Technology Support 

Fall and Spring Semesters: 

  • Monday - Thursday 8:00 AM 8:30 PM 
  • Friday 8:00 AM — 5:00 PM

Summer Semester:

  • Monday - Friday 8:00 AM — 5:00 PM

Computer Labs

See Computer Labs Page

Telecommunications 

  •  Monday - Friday 8:00 AM — 5:00 PM

DoIT General Office Hours

  • Monday - Friday 8:00 AM — 5:00 PM