COVID-19 Updates

BSU is open. An initial plan to return to campus in the fall 2020 semester is now available.

Division of Information Technology

 

Technical Support

helpdesk@bowiestate.edu
301-860-HELP (4357)

At this time, the Help Desk will only be doing remote support. No walk-ins will be permitted.

  • Monday – Thursday – 8:00 AM - 10:00 PM
  • Friday – 8:00 AM - 5:00 PM
  • Saturday – 9:00 AM - 6:00 PM
  • Sunday– 9:00 AM - 8:00 PM
Microsoft Office Hours

If you have any questions related to Microsoft Teams, that you'd like to have answered, please register for this one-hour session. The session will include Microsoft applications, for example (Word, PowerPoint, Excel, Planner, OneNote, and more) that can be used in the classroom, or with your colleagues. Microsoft Teams is the current hub for communicating, collaborating, and working with files.

Register for DIT’s Microsoft Office Hours session

View all Microsoft Teams Ask a Trainer sessions

Student Printing FindMe Utility

Students can print from personal devices to a selection of printers on campus. Read more about this feature (instructions only accessible on campus)

Locations:

  • Student Center, third floor hallway near lobby
  • Alex Haley Residence Hall, first floor hallway near information desk

The Division of Information Techlogy (DIT) supports and maintains the Technology Infrastructure and Technology Services for the Bowie State University Community. DIT provides technical support and services for applications, communications, and technologies for the academic and administrative environment including PeopleSoft Financials, Campus Solutions, Human Resources, email, network wired and wireless access, etc. Additionally, the division provides access and maintains the Open Computer Laboratories located in the basement of the Thurgood Marshall Library. Read more

Students Instructions for Installing Microsoft Office 365

View instructions for installing Office 365 (pdf)